Frequently asked questions about s3 Duo:

01. How many battery packs are there, and what is the capacity of each battery pack?

There are 2 battery packs, each with a capacity of 8000mAh.

02. What is the charging power of the charging dock?

When powered by a 30W or higher PD power adapter, the charging power for the battery pack can reach up to 30W, with each battery pack receiving a maximum of 15W charging power.
When using the default 18W power adapter for Quest 3, the charging power for the battery pack can reach up to 14W, with each battery pack receiving a maximum of 7W charging power.
When only one battery pack is placed on the charging dock, the maximum charging power is 16W.

03. Is a power adapter included?

Not included.

04. Which models of headphones are compatible?

It is only compatible with Meta Quest 3 and Meta Quest 3S, and does not support Meta Quest 2.

05. Does the battery support hot swapping?

Yes, it supports hot swapping.

06. What is the weight of the head strap?

The battery pack weighs 220g, and the combined weight of the head strap and battery pack is approximately 425g, while the Quest 3 console weighs 475g, effectively countering the pressure on the face from the console.

07. What power adapters can be used for charging?

For a better charging experience, it is recommended to use a power adapter that meets the following conditions to power the charging dock:
1. Supports PD3.0 or PD2.0 fast charging protocols.
2. Single charging port supports 30W or higher output power.
3. Supports 20V voltage output.
For charging the battery pack individually, it is recommended to use the official Meta Quest 3 power adapter first, followed by other third-party power adapters that support PD3.0 or PD2.0 fast charging protocols and have a single charging port that supports 20W or higher output power.

08. Why does the Quest 3 console indicate that liquid or debris has been detected in the charging port when inserting a Type-C charger?

It may be caused by the following reasons:
1. The battery pack is low on power; please charge it promptly.
2. The metal contacts of the battery pack may be dirty; they can be cleaned with alcohol.
3. The Type-C connector may have liquid, debris, or be damaged/deformed.
4. The USB-C port on the Quest 3 console may be damaged; please seek professional repair.

09. Does this keep up with the extreme battery drain speed on the Quest3/3S?

Absolutely no problem; our battery pack uses 20W fast charging technology, which can increase the power of the Quest 3 even while gaming.

10. Does it support fast charging?

Yes, it supports 20W bi-directional fast charging, meaning the battery pack can provide up to 20W fast charging to the Quest 3, and the power adapter can provide up to 20W fast charging to the battery pack.

11. Is the strap easy to put on and take off?

Yes, installation and removal can be completed in just a few simple steps.

12. Will the magnetic battery fall off when I play some violently shaking games?

No, the battery pack is attached to the head strap via strong magnetic suction and will not fall off due to vigorous shaking.

13. Can the battery pack be charged separately from the strap?

Yes, the battery pack is attached magnetically and supports hot swapping, so you can easily replace the battery or remove the battery pack for charging without affecting the normal use of the head strap.

14. Can you use quest 3 and charge at the same time?

Yes, you can take off the magnetic battery for separate charging, which will not affect the continued use of the head strap.

15. Is the battery pack easy to remove and replace?

Yes, the battery pack is attached magnetically and supports hot swapping, allowing for convenient battery replacement or removal for charging without affecting the normal use of the head strap.

16. Is the strap easy to adjust for a comfortable fit?

You can adjust to the most comfortable state by repeating the following steps:
1. Adjust the tightness using the knob on the head strap.
2. Position the silicone pad at the back of the head to fit closely.
3. Adjust the Velcro on the top sponge pad to fit the head and help distribute some of the facial pressure.
4. Adjust the angle of the console for greater comfort.

17. What Face pads are compatible with these?

Both the official Quest 3 mask and third-party replacement masks are supported.

18. Is the strap compatible with the official Quest 3 carrying case?

Not compatible.

19. Does the strap stay securely in place during movement and gaming?

Yes, you can adjust the tightness using the knob on the head strap and position the Velcro on the top sponge pad and the silicone pad at the back of the head to reduce or prevent slipping during use.

20. Is this strap's material sweat-resistant?

Yes, the materials are sweat-resistant and easy to clean and maintain.

21. Is the strap comfortable to wear for long gaming sessions?

Compared to the original head strap, this head strap offers better coverage, the top sponge pad is made of high-quality memory foam, and the battery pack helps balance some facial pressure, making it more comfortable and alleviating discomfort during long gaming sessions.

22. Does the head strap get hot during extended use?

Since it does not fully cover the head, there is ample space for heat dissipation, so it will not affect normal heat dissipation during wear.

23. Does the strap put pressure on the ears after extended use?

Generally not, unless your head circumference is particularly large; you can purchase it and try it to confirm whether to keep it.

24. Does the strap put any pressure on the nose or eyes?

Compared to the original head strap, this head strap is more comfortable to wear, provides better coverage, and effectively distributes facial pressure to the top of the head and the back, thereby reducing pressure on the face.

25. Does the strap put too much pressure on the head?

Compared to the original head strap, this head strap is more comfortable to wear, provides better coverage, and can effectively alleviate head pressure.

26. Does this strap block Quest3's audio?

It will not affect audio; it neither enhances nor diminishes it.

27. In PCVR, can data be transferred to the PC while simultaneously charging with the battery pack?

No, because the Quest 3 only has one USB-C port. If you have a high-speed router, it is recommended to play your PCVR games via Steam Link, Air Link, or Virtual Desktop wirelessly while charging.

28. Is this strap's weight distribution balanced?

Compared to the original head strap, this head strap offers better coverage, the top sponge pad is made of high-quality memory foam, and the battery pack helps balance some facial pressure, making it more comfortable to wear and alleviating discomfort during long gaming sessions.

29. Does the strap block any of the Quest 3's sensors or cameras?

This head strap does not block any of the Quest 3/3S sensors/cameras.